You can delete your account and personal data at any time.
Can't open the app? Email privacy@trab.work from the email address registered to your account with the subject "Delete my Trab account". We confirm it's you and delete the account within 30 days.
Your name, photo, phone number, address, location, verification ID and license files, and your login. Your service listings are taken down.
Records of past bookings, payments and chat messages are kept for the other person involved and for accounting and legal obligations. They no longer show your name — you appear as "Deleted user". Any wallet credit left on a provider account is forfeited. For fraud prevention and legal compliance we also keep your name, email, phone and ID type in a restricted record for 2 years, then permanently delete it.
Finish or cancel any booking in progress. Accounts with an active booking can't be deleted until it ends.